Health Care

Manufacturing

Small Business

Education

Energy

Non-Profits

Start-Ups

PEOPLE

PEOPLE

PERFORMANCE

PERFORMANCE

IMPACT

IMPACT

start upnon-profitenergyeducationsmall businessmanufacturinghealthcare

What is Tessitura?

Tessitura is a musical term relating to the range of where a vocalist or musical instrument will have their optimal performance.

How does this relate to your business?

At Tessitura Performance, we excel in helping your organization, leaders and teams identify and align to your unique Tessitura and then enable performance to the highest levels of excellence.

We know solutions don’t come out of a box ready to plug and play. We pride ourselves on identifying your challenges quickly and designing strategies to address them, always keeping top of mind your business’s need for minimal disruption.

What we do.

We are a Management Consulting company with a mission to support leaders, leadership teams, and organizations to identify their optimal range for peak performance and to enable our customers to implement top priority actions showing impact.

Our Vision is to treat every client as unique while consistently providing Clarity, Impact, Alignment, Optimization and Effectiveness

  • Clarity in what we promise to deliver, but also clarity for our clients and their business.
  • Impact shown for every action. We will ensure you measure and monitor each success.
  • Alignment with many demands on your organization, it’s important to ensure you align all of your actions to your strategy.
  • Optimization – Having a process is in place does not mean it is optimal. We can introduce you to various optimization and improvement tools to help address this.
  • Effectiveness – We can help you ensure you are focusing on the top priorities, have the right person assigned, and are acting at the right time.

Testimonials

“Mark’s systemic approach to solving problems and improving efficiency contributed greatly to the financial success of TENET Medical Engineering, Inc.”

Ken Moore, former President, TENET Medical Engineering, Inc.

“Mark was a catalyst to build our team’s capability in product development and project management; not only did he contribute his deep expertise in the medical device field but also brought to bear his reflective and patient approach to helping us refresh our technology and commercialization roadmap.”

Claire Dixon, MEng. MBA., Co-founder and COO, Neuraura Biotech

“Mr. Allen has the knowledge, skill, and leadership to facilitate change in a large organization effectively and efficiently. He is able to take complex challenges/problems, bring teams with diverse viewpoints together, and facilitate positive change.

Dr. Katie Wiltshire, MD, FRCPC, MHA, Neurology Physician, Medical Director Quality & Safety, Calgary Zone, AHS

“Mark has extensive knowledge in the areas of Lean, Six Sigma and process optimization; but more importantly he has the ability to implement improvements with minimal disruption to the organization. With Mark’s help, TENET Medical Engineering went from Good to Great by increasing profit margins dramatically. Also, not a bad fighter pilot!

Brent King, P.Eng., Former VP Operations, TENET Medical Engineering, Inc.

“Mark helped Neuraura’s product development strategy to reach a next level. His ability to problem solve, lead projects and execute transformed our team culture and processes for the better, which greatly contributed to our successes.”

Pierre Wijdenes, MEng, PhD - CEO & Co-Founder, Neuraura Biotech

Health Care

Health Care has some unique complexities and business processes. No matter if you are based in a private, public or mixed model, we can help you optimize your business. All aspects of the healthcare Quadruple Aim must be considered (capacity, cost, safety & employee engagement, all centred around the patient). Whether that means looking at the strategic plan all the way to optimization of a front-line processes or systems, we can help.

Manufacturing

The Manufacturing sector needs to be in constant flux between the customer demand and your company’s forecast to meet it. Whether you are just finalizing your first prototype, you are a well established international supplier, or somewhere in-between, you need to continually monitor and react to a balance of priorities. Is your organization’s strategy and vision being revisited annually? Are you measuring key performance indicators on a frequent on-going basis? Do you feel you are able to prioritize and act on key impact areas? Is your corporate culture contributing to success? Do you need help optimizing key business processes, or creating new ones? Tessitura can help.

Small Business

Small businesses have many similarities to that of their “big brothers” in that they need to have a solid strategic plan that enables the team to act on key priorities. However, small business has unique challenges as staff needs to wear “multiple hats” for the business to succeed. Tessitura Performance, Inc. can help you revisit your strategic plan, and then identify key actions that enable the team to act on the most important priorities to succeed. In addition, we can build and assess your key performance areas, and then support actions to set the stage for rapid growth through process optimization, corporate culture, quality and business systems framework, and other key initiatives.

Education

The Education sector is tightly regulated by governmental mandates and budgets. However, there is still room for plenty of impactful decisions within your control that have significant impact on your business performance. How does your strategy align with the actions you are taking? Can you prioritize actions for you and your team and show measurable success from those that are completed? Are your employees engaged, informed, rewarded, and equipped to perform? Do they show ownership? Find out whether your organization’s vision, business strategy, metrics and expectations are clearly understood.

Energy

Many parts of business excellence in the Energy sector are similar to other sectors, such as the importance of strategic planning, action alignment and a balance approach at measuring success. However, the Energy sector has some unique challenges in how they need to collaborate while competing with related companies in the sector while also maintaining stringent adherence to quality, safety and legislative compliance. Although a balanced approach is desired, Tessitura Performance Inc. can also laser-focus on a specific improvement action related to process optimization, health and safety framework and compliance, or Quality Management System framework and compliance.

Non-Profits

Closely related to the small business sector, a typical NPO has a workforce of employees wearing “multiple hats”. It is crucial to success to ensure each team member is aligned with the company’s strategy and is working on the highest priority actions. In addition, it’s crucial for NPOs to find sustainable ways to measure and report success in-line with their regulatory compliance. Tessitura Performance, Inc. can help you clearly understand your organization’s vision, business strategy, metrics and expectations and also enable a framework that is inline with ongoing reporting, performance monitoring and action prioritization.

Start-Ups

It is crucial for start-ups to continually revisit their strategic plan and adapt their action plan to the rapidly changing landscape that occur at the blossoming of a business. The clarity of your business plan is key to success with investors, financing, grants and support programs, and most important customer confidence in your brand. Tessitura Performance, Inc. can help you to continue to keep your “eye on the prize” by continuing to adapt your business plan based on what you learn and in turn adjusting priority actions and timelines. We can also help deep dive into these actions whether it be development of business systems and framework, a corporate culture and workforce plan, or process development and optimization.

Our Core Skills.

Business Excellence

  • Strategic Planning
  • Management Systems Framework and Implementation
  • Balanced Score-Cards
  • Key Performance Indicator development, alignment, monitoring and visual reporting

Process Excellence

  • Process Optimization
  • Production Costing, Forecasting and Modelling
  • Lean Six-Sigma Training and Implementation
  • Purchasing, Logistics and Vendor Management

Leader Development & Company Culture

  • Overall company assessments to clearly identify readiness for change, strengths and to prioritize opportunity areas.
  • Leader Effectiveness and coaching
  • Corporate Culture, team-building, staff empowerment, corporate strategies for employee retention and satisfaction

Quality and Safety Systems

  • Quality Assurance, ISO Quality Systems and Audits
  • Medical Device Regulatory Compliance
  • Workplace Health & Safety Monitoring and Compliance

Our People

Mark Allen, P.Eng, Founder

Mark founded Tessitura Performance, Inc. in November, 2019. He identified a need to leverage his unique skill set to a wider clientele. Mark considers both the people-side of businesses and its crucial tie to operational performance. This lens leads to more sustainable success and large-scale impacts on key indicators of success.

Mark has a B.Sc. in Manufacturing Engineering and is registered as a Professional Engineer in the province of Alberta (APEGA). In addition, Mark is a certified Lean Six Sigma Black Belt, a Prosci® Certified Change Leader, and an ISO Certified Internal Auditor.

Mark has over 25 years experience in various sectors including health care, manufacturing, high tech, start-ups, medical devices, energy, aeronautical, and others. Mark owes credit to the way he see’s opportunities in part to his experience with many different businesses, from small start-ups, to large international corporations.

Despite the industry, Mark’s approach remains the same. System changes are the result of positive involvement & engagement of the people involved. People | Performance | Impact.

“Culture eats strategy for breakfast” – Peter Drucker.

Ready to experience your unique Tessitura?

Contact us today.